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This privacy policy was last updated on March 18, 2010.
This privacy statement is designed to tell you how Thomson Reuters Healthcare uses and
secures your personal information. This privacy statement describes the practices of
the Thomson Reuters Healthcare Community, which is presently offered by the following
businesses of Thomson Reuters (Healthcare) Inc.: Clinical Decision Support, including
MercuryMD and Micromedex. As described below, this privacy statement relates solely to
the online and offline information collection and use practices of the Thomson Reuters
Healthcare Community.
Information that We Collect
In general, you may browse online many parts of the Thomson Reuters Healthcare Community
without providing any personal information. The information we collect from web site
visitors is collected on an aggregate basis as you and others browse our web sites,
and is not used to identify you in any way.
If you want to interact with Thomson Reuters Healthcare and take advantage of the
materials available from Thomson Reuters Healthcare to qualified professionals, you
may register with Thomson Reuters Healthcare and join the Thomson Reuters Healthcare
Community. You may register online at any of our web sites or offline, by providing
us with personal information via phone, facsimile or mail. Registration is completely
voluntary and free. When you join the Thomson Reuters Healthcare Community, we collect:
contact information (such as name, office address, office phone and fax numbers,
and email address), and
other personal information (such as information about your professional background,
licensure, practice and areas of specialization as well as any other personal
information that you choose to provide us.)
We will tailor the materials we provide you based on the information in your profile,
such as specialty. Please note that certain products are only available to qualified,
credentialed professionals, so you may not receive access to all of the services we
offer if we cannot confirm your qualification.
If you are a registered user of Thomson Reuters Healthcare Community products and
services, we will also collect information about your use of our products and
services. For example, we will record information about the newsletters you subscribe
to, and web sites, tools and other services that you use.
How We Use the Information
In general, we use all of the information we collect in order to:
respond to your requests for information
provide you with products and services
determine if you are eligible for certain products or services
provide customer service
provide you with additional information that may be of interest,
including marketing and educational materials from us and our partners
If you purchase a product from us (such as a product or newsletter subscription),
you may provide us with a credit card number. This credit card number will only
be used to process your purchase. We will not disclose credit card numbers to any
third party for marketing purposes under any circumstances.
Unless you tell us not to, we may also provide information about you or your
practice to other Thomson Reuters companies and unaffiliated third parties. For
example, like most publishers, we share our subscriber lists with selected
business partners so that they may offer you products and services directly.
Thomson Reuters companies also publish various quality programs and products,
and we may include information about your practice in those items.
We may also share your information with other third parties who perform services
for us, but we forbid these companies from using your personal information for
their own purposes.
Please note that we may disclose any information as required by law, when
necessary for health or safety purposes, or when needed to protect our legal
rights. For example, we may disclose information about you in response to a
subpoena. We may also disclose information about you in connection with the
transfer of assets of our business. Additionally, as we continue to develop
the Thomson Reuters Healthcare Community, we might sell or buy business units.
In such transactions, customer information generally is one of the transferred
business assets but remains subject to the promises made in any pre-existing
privacy notice (unless, of course, the customer consents otherwise).
Your Choices
We use good faith efforts to respect your preferences about our use of your
information. We only want to send you information if you want to receive it.
We want to communicate with you in the manner that works best for you - whether
that is via email, phone, fax or direct mail. You may change your communication
preferences at any time by doing any of the following things:
updating your profile through the profile link on a Thomson Reuters
Healthcare Community web site homepage
opting-out of emails by using the unsubscribe feature on the
email communication
contacting our customer services department by email at
th.info@thomsonreuters.com or by phone at
1-215-386-0100 (ask for Marketing Operations) and requesting the
desired change (e.g., opting in or out of faxes)
If you do not want to receive information from other Thomson Reuters companies
or unaffiliated third parties, you may opt out by accessing your profile and
checking the appropriate boxes in the preference section. You can also tell us
at any time after you register that you do not want us to disclose your
information to other Thomson Reuters companies and unaffiliated third parties
by updating your profile through the profile link on a Thomson Reuters Healthcare
Community web site homepage, or contacting our customer service department.
Accessing your Information
We strive to provide all our customers with reasonable opportunity to access
and update their customer profile information. If you have disclosed information
to us via online registration or by updating your profile you may access and
update this information by following the link on a Thomson Reuters Healthcare
Community web site homepage to your account profile. Our customer support
department can also reasonably assist you with other requests related to
information about you that may be maintained by us.
Additionally, if you have registered with the Thomson Reuters Healthcare
Community previously but have not provided information needed to qualify for
products or other services that require credentialing, you may add information
to your profile to enable us to qualify you and provide the additional products
and services.
Privacy Statement Parameters
This privacy statement describes the policies governing the Thomson Reuters
Healthcare Community. It does not govern the practices at other Thomson Reuters
company businesses.
Additionally, this statement applies to contact and other personal information
maintained by the Thomson Reuters Healthcare Community. Personal information
provided to the Thomson Reuters Healthcare companies in other ways (such as in
offline communications with those companies outside of the Thomson Reuters
Healthcare Community) will be covered by this privacy statement if such personal
information is consolidated with personal information in the Thomson Reuters
Healthcare Community.
Some of the web sites in the Thomson Reuters Healthcare Community may provide
direct links to various sponsor and marketing partner sites, where you can apply
for products and services (such as complimentary drug sampling). This privacy
statement does not describe the practices of our partners. Before disclosing
personal information to any other company's web site, you should read the
privacy notice associated with that site.
Cookies and Web Site Information
Like most other commercial web sites, we use standard "cookie" technology and
web server logs to collect information about how our web site is used. Cookies
are small pieces of data that are stored by your web browser on your hard drive.
The cookies allow our web servers to recognize the computers used to access our
web sites. Cookies allow you to move from page to page on the web site, by
remembering the information about the entire session.
Information gathered through cookies and by our web server logs may include the
date and time of visits, the pages viewed, time spent at our Web site, and the
Web sites visited just before and just after our Web site. This information is
collected on an aggregate basis and is not associated with your profile.
We use a third-party advertising company to serve ads when you visit our web
site. This company may use information about your visit to this web site in
order to provide advertisements about goods and services that may be of interest
to you. In the course of serving advertisements to this site, our third-party
advertiser may place or recognize a unique "cookie" on your browser. If you
would like more information about this practice and to know your choices about
not having this information used by this company, please
click here.
How We Secure Information Transmissions
Although no systems are completely secure, we have taken reasonable steps to
help prevent the loss, misuse and alteration of the information under our
control. For example, when we ask users to provide financial information
(such as credit card number), or any information during the registration or
profile update process, the data is protected using Secure Sockets Layer
(SSL) encryption technology.
Changes to Our Policies
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in this privacy statement. If we make a
material change to this statement, we will post and highlight the policy
changes, and we will also notify you via email or take other reasonable steps
to give you an opportunity to opt-out of the new data uses.
Individuals Located Outside the United States
If you are located outside of the United States, please be aware that any
information you provide to us will be transferred to the United States.
The Thomson Reuters Healthcare Community will comply with all applicable
local laws in respect of your information. By joining the Thomson Reuters
Healthcare Community, receiving our products or services and/or providing
us with your information, you consent to this transfer.
Contact Us with Any Questions
If you have any questions about this privacy statement or our use
of your personal information, please contact:
Thomson Reuters
1500 Spring Garden Street
Fourth Floor
Philadelphia, PA 19130, USA
Phone: 1-215-386-0100 (ask for Marketing Operations)
Fax: 1-215-386-2911
Email:
th.info@thomsonreuters.com
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